Clinical Coordinator Behavioral Health AdventHealth Shawnee Mission

Location Address: 9100 W. 74^th Street, Mission, KS 66204

Top Reasons To Work At AdventHealth Shawnee Mission

• Providing faith-based, whole person care to Kansas City since 1962
• Excellent health benefits, an onsite child care center and fitness facility  
• Tuition reimbursement to support continuing education
• Employee Referral Program
• Largest health care provider in Johnson County with three campuses

Work Hours/Shifts

Full Time, Days

40 Hours per week

8:00AM – 4:30PM

You Will Be Responsible For:

Common to BH Inpatient, IOP and BHAC:

•  Manages crisis situations as needed, demonstrating ability to quickly appraise crisis situation and select appropriate intervention.  
• Identify and intervene for suspected abuse, including sensitivity to age specific concerns.
• Document in accordance with hospital, JCAHO and CMS Standards.
• Consult on clinical issues with physician, treatment team, director and other department personnel.
• Functions as liaison between patient, hospital and community agencies.
• Effectively provides clinical information and documentation to managed care organizations during precertification and/or concurrent reviews, advocating for the patient based on clinical presentation. 
• Demonstrates ability to use electronic medical record to document all aspects of patient's treatment.
• Actively participates in Clinical Coordinator meetings.
• Maintains solid clinical skills including knowledge of DSM-IV-TR and DSM-5, community resources, process of payor source identification, and short-term intervention strategies.
•  Demonstrates excellent communication skills when collaborating with physicians regarding patient disposition.
•  Assists in orientation of new team members.
• Demonstrates ability to implement AIDET effectively, incorporating the 5 Fundamentals of Patient Communication during all interactions.
• Demonstrates "straight talk" and effective communication skills.  
• Utilizes LAST during all service recovery interactions (Listen, Apologize, Solve, Thank).
• Provides and fosters high quality service through positive interpersonal relations.
• Provides outstanding customer service during all interactions, placing intent upon the customer and going beyond his/her expectations.  
• Maintains current knowledge of clinical research, practices, and technology.
• Participates in Behavioral Health Performance Improvement (PI) processes and other departmental committees.
• Utilizes cost effective resources for unit supplies.
• Presents professional appearance in accordance with dress code standards.
• Demonstrates initiative and flexibility in adapting to changing situations.
• Attendance patterns reflect commitment to job requirements and patient care needs.
• Honor patient dignity, privacy, confidentiality and respect for human diversity.
• Represents Behavioral Health in a positive manner throughout SMMC and networks to promote positive relationships.
• Provides community outreach and marketing through: public speaking, workshops, and community screenings
• Demonstrates ability and commitment to match patient's level of severity with the intensity of care.
• Takes professional responsibility for being a customer advocate.
• Attends continuing education seminars and review current literature as a means to evaluate and enhance current treatment practices.
• Demonstrate ability to prioritize and organize workload in an efficient and productive manner in the assigned work time and within standards.
• Accept additional workload during times of unusual circumstances. 
• Understands and practices the ethical standards of specific discipline.
• Adheres to the standards outlined in the Hospital Risk Management Manual.
• Maintains confidentiality awareness during all interpersonal interactions (including phone interactions and hallway interactions).
• Demonstrates initiative and flexibility in adapting to changing situations.
• Participates in Performance Improvement (PI) process.
• Demonstrates awareness of fiscal resources.
• Maintains working knowledge of budgetary goals.
• Makes suggestions to Director of opportunities for increased productivity within Department.
• Utilizes cost effective resources for supplies.
• Identifies opportunities for special projects during times when workload is low.
• Understands and practices the ethical standards of specific discipline.
• Functions as liaison between patient, hospital and community agencies.
• Demonstrates professional demeanor at all times, even when faced with hostile or aggressive behavior.
• Documents in legible manner, including signature and credentials.

What will you need?

• Master’s Degree
• 1 to 2 Years of Position-Related Experience
• Kansas Behavioral Sciences Regulatory Board License
• License Addition Counselor OR Licensed Clinical Addition Counselor Preferred
• Crisis Prevention Institute (CPI) training within 90 days of employment
• Experience working with a variety of psychiatric and addiction disorders, patient populations, and levels of acuity
• Experience working with a continuum of care including inpatient and intensive outpatient programs
• Experience working with a multi-disciplinary team
• Experience with community resources
• Experience providing individual, group and family therapy
• Experience with assessment, treatment planning, documentation, and discharge planning
• Experience with crisis intervention
• Awareness of therapeutic boundaries and ability to monitor transference within the therapeutic relationship
• Patient-centered approach with ability to connect with each patient

Job Summary

 The Behavioral Health (BH) Clinical Coordinator provides coordination of care for a designated patient caseload.   This role may function in the BH Inpatient Program.  Clinical responsibilities include provision of direct patient care through clinical assessments, individual therapy, group therapy, family therapy and/or discharge planning.  Additional responsibilities include enhancing the patient experience, program development, case management, utilization management, and participation in performance improvement activities.