The CRC/MFH Coordinator provides administrative oversight of programs and administers information and analytical systems to evaluate and enhance the quality of service provided to Veterans. Develops and implements information systems to track service activities including visits, referrals, patient demographics, equipment utilization, and patient satisfaction. Develops, Implements, and evaluates clinical guidelines and protocols to establish appropriate utilization of services. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. NOTE: This applies to the past, current, and upcoming VA Health Professional Trainees (HPT) only. HPT is an individual appointed to temporary positions in one or more VHA medical facilities performing clinical or research training experiences to satisfy program or degree requirements or receiving VA Health Professional Scholarship Program. HPTs can be either VA-paid or Without Compensation (WOC). Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. Education: You must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Note: Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree. Licensure: Candidates must possess a full, current, and unrestricted license to independently practice as a Social Worker at the advanced practice level in a State, Territory, Commonwealth of the United States, or the District of Columbia. Grandfathering Provision: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements as stated above, you must have the following experience to qualify for this GS-12 Social Worker (Program Coordinator) position: Experience GS-12 Grade Level: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as Social Worker (Program Coordinator) must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice.*Experience is only creditable if it is post-master's degree experience as a professional Social Worker directly related to the duties performed. NOTE: Experience is only creditable if it is post-master's degree experience as a professional Social Worker directly related to the duties performed References: VA HANDBOOK 5005/120 PART II APPENDIX G39. The full performance level of this vacancy is GS-12. Physical Requirements: Light lifting (up to 15 pounds), light carrying (up to 15 pounds), reaching above shoulders, walking (4 hours), standing, hearing (aid permitted), sitting 3-4 hours intermittently, hand and eye coordination. ["The work involves independent clinical decision making, counseling, and availability to respond promptly to caregiving, finances, and end of life crises. Major duties include, but are not limited to: Responsible to supervise clinicians within both programs. Ensure that the clinical staff are knowledgeable regarding VA policies and procedures the incumbent provides clear program guidelines to all CRC sponsors/MFH caregivers. Provides recruitment and placement of Veteran residents, continuous performance improvement, and markets the model of care to community groups and agencies to promote the programs. Provides initial and ongoing psychosocial assessment of chronically ill, highly disabled Veterans and their families/caregivers in their place of residence, direct treatment of the Veterans/caregivers, end of life issues, and problems related to continuing care in a residential setting vs. institutional setting. Assess risk factors and develops an initial treatment plan in collaboration with the interdisciplinary team. Responsible for utilizing assessment skills to monitor the quality of relationships between the Veteran and the sponsor/caregiver. Assist with conflict management when indicated, coordinating care and making transfer arrangements when community care is no longer appropriate for the Veteran. Performs a wide range of services and provides technical assistance to State, local and private agencies, and community partners. Provides technical assistance based on monitoring activities and program reviews, and the development and analysis of information. In addition. Uses sound judgement in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. Performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, State, etc.). Functions as a professional representative to Office Health Care Quality, local hospitals, Ombudsman, and VBA, etc. Work Schedule: Full-Time, Monday - Friday; 8:00am - 4:30pm\nTelework: Not Available\nVirtual: This is not a virtual position.\nFunctional Statement #: 000000\nRelocation/Recruitment Incentives: Not authorized\nPermanent Change of Station (PCS): Not authorized\nFinancial Disclosure Report: Not required"]