Program Manager has direct responsibility for the health and safety of Veterans in the Sheridan VA HCS outpatient mental health programs. The position includes broad program management responsibilities which include the operation and management of key clinical programs within Sheridan VA HCS's multiple outpatient mental health programs. Incumbent oversees the daily operation of the outpatient mental health programs. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Candidates must meet one of the following: (1) Hold a master's degree or doctoral degree in marriage and family therapy from a program approved by COAMFTE. (2) Hold a master's degree or doctoral degree in marriage and family therapy from a MFT program from a regionally accredited institution, OR (3) Hold a master's degree or doctoral degree in a comparable mental health degree (Licensed Professional Mental Health Counselor, Social Work, Psychiatric Nursing, Psychology, and Psychiatry) that meets the current VA qualification standard of that profession. Licensure: Must hold a full, current, and unrestricted MFT license to independently practice marriage and family therapy in a State. English Language Proficiency. MFTs must be proficient in spoken and written English. Grade Determinations: Marriage and Family Therapist (Program Manager), GS-13 (a) Experience, Education, and Licensure. In addition to the basic requirements, completion of one year of progressively responsible assignments and experience equivalent to that equivalent to the GS-12 grade level which demonstrates knowledge, skills, and abilities that are directly related to the specific assignment. MFT Program Manager must have graduated from a COAMFTE approved program OR have passed the AMFTRB examination. MFT Program Manager must have five years of post- licensed clinical experience in family systems theory/therapy and must demonstrate possession of advanced practice skills and judgment, demonstrating progressive professional competency and expertise. MFT Program Manager must have an AAMFT Approved Supervisor credential. (b) Demonstrated KSAs. In addition to meeting the KSAs for GS-13 grade level, the candidate must demonstrate all of the KSAs below: Skill in assessing qualifications and abilities of current and prospective employees to include staff performance evaluation and may include evaluations of lower level assignments and support staff. Ability to facilitate professional development of other MFTs across programs/or locations (i.e. CBOC, outpatient clinics, etc.) and guide them in current practice guidelines. Ability to collaborate with leaders of other disciplines within facilities, the community, VISN, and VACO. Skill in managing and directing the work of others to accomplish program goals and objectives, reporting requirements and the ability to devise ways to adapt work operations to new and changing programs, staffing and budget requirements. This includes knowledge of VA policy and procedures as well as fair, principled and decisive leadership practices. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. Ability to clinically supervise in areas related to the provision of marital and family therapy services to accomplish organizational goals and objectives. (c) Assignments. 1. MFT Program Managers have broad program management responsibilities which include the operation and management of key clinical, training, or administrative programs. Responsibilities include development and implementation of programs, policies and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes using a data driven quality assurance process. Decisions made affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. Such programs deliver specialized, complex, highly professional services that are important program components and significantly impact the health care provided to Veterans and their families. They have responsibility for staffing, work assignments, budget, clinical services provided and admission criteria for the program, day-to-day program operations and all reporting requirements. Additionally, program managers at this grade generally have collateral assignments determined by the needs of the local facility, RCS/Vet Center, the VISN, and or VACO. 2. MFT Program Managers may also have full responsibility for oversight of the professional practice of MFTs to assure the highest quality of mental health care provided to Veterans and their families throughout the facility and affiliated clinics. This responsibility also includes insuring that all MFTs in the facility and its affiliated clinics meet the requirements of this qualification standard. At this advanced performance level, GS-13 MFTs are licensed to independently provide marital and family therapy services with program management responsibilities. Preferred Experience: Possesses advanced practice skills in administration, supervision, and management. References: VA Handbook 5005, Appendix G44. Marriage and Family Therapist, QUALIFICATION STANDARD GS-0101, Veterans Health Administration Physical Requirements: Typically, the employee sits comfortably indoors to do the work. This position requires potentially long periods of continued walking; standing; sitting, bending; carrying of light items such as papers, books, small parts; or driving an automobile; etc. Use of fingers, both hands required, ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16", hearing (aid permitted), clear distinctive speech. ["Program Manager has direct responsibility for the health and safety of the Veterans participating in the Sheridan VA HCS outpatient mental health programs. This is accomplished primarily through the supervision and monitoring of clinical and administrative staff and the day to day operations in the programs. The population consists of veterans with PTSD, SUD, SMI and Co- Occurring Disorders. The outpatient mental health program is a focus of the Uniform Benefits to which veterans are entitled. The outpatient mental health program is a very busy, multi-problematic setting in which issues such as medical or mental health can quickly escalate to a critical level. Additionally, the balancing of resident safety with budgetary concerns is a delicate mixture of clinical concern and knowledge and practical experience. Keen judgments with\nconfidence and effective communication are imperative to the functioning of this position and are a major area of concentration. - Considering all factors in assessing the needs of Veterans receiving care in the outpatient mental health clinic. The outpatient program has substance abuse care, dual diagnosis, posttraumatic stress disorder, and serious mental illness programs from which to choose.\n- Coordinating the Quality Improvement Program with the outpatient mental health clinic and conducts Point of Care reviews to enhance performance in the program as well a meet or exceed regulatory agency standards.\n- The incumbent will plan work to be accomplished by clinical staff, groups/classes for Veterans, staff training, to be completed within a designated time frame.\n- The incumbent will assign work based on priorities, consideration of difficulty and the capabilities of the employees.\n- The incumbent will evaluate work performance on a continuous basis, providing oral and written feedback when indicated.\n- The incumbent will give advice, counsel or instructions to employees on work and administrative matters.\n- The incumbent will interview candidates for vacancy positions and recommend appointments.\n- The incumbent will hear and resolve complaints, refer group grievances and serious, unresolved complaints to a higher level.\n- Effect minor disciplinary measures and recommend action for more serious cases.\n- The incumbent counsels Veterans participating in the outpatient mental health services with group and individual interactions specific to PTSD specialty care services.\n- The incumbent makes assessments of the veterans referred and the type and scope of services required by each Veteran with specialty PTSD treatment needs. They use Evidence Based Practice models to provide specialty PTSD treatment. They represent the\n- Considering all factors in assessing the needs of Veterans receiving care in the outpatient mental health clinic. The outpatient program has substance abuse care, dual diagnosis, posttraumatic stress disorder, and serious mental illness programs from which to choose.\n- Coordinating the Quality Improvement Program with the outpatient mental health clinic and conducts Point of Care reviews to enhance performance in the program as well a meet or exceed regulatory agency standards.\n- The incumbent will plan work to be accomplished by clinical staff, groups/classes for Veterans, staff training, to be completed within a designated time frame.\n- The incumbent will assign work based on priorities, consideration of difficulty and the capabilities of the employees.\n- The incumbent will evaluate work performance on a continuous basis, providing oral and written feedback when indicated.\n- The incumbent will give advice, counsel or instructions to employees on work and administrative matters.\n- The incumbent will interview candidates for vacancy positions and recommend appointments.\n- The incumbent will hear and resolve complaints, refer group grievances and serious, unresolved complaints to a higher level.\n- Effect minor disciplinary measures and recommend action for more serious cases. Work Schedule: Monday- Friday\nTelework: Not Available Virtual: This is not a virtual position.\nFunctional Statement #:54359O\nFinancial Disclosure Report: Not required"]