Recruitment/Relocation Incentive May Be Authorized for Highly Qualified Individuals The Serious Mental Illness Program Coordinator and Case Manager (SMI-C) is a Program Coordinator whose primary responsibilities are to provide clinical evidence based services and interventions; program development; Veteran and staff education on mental health; resource development; continuous quality improvement activities; and evaluation/consultation. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education.